Privacy Policy
PRIVACY POLICY
Syangbo’s Living Food And Beverage Private Limited
Effective Date: March 1, 2025
Last Updated: March 1, 2025
INTRODUCTION
Syangbo’s Living Food And Beverage Private Limited
(“Syangbo”, “Company”, “we”, “us”, “our”) is committed to protecting the privacy and personal data of all visitors, users, and customers (“Users”, “you”, “your”) who access or use our website www.green-bee-724868.hostingersite.com (“Website”).
This Privacy Policy (“Policy”) explains how we collect, use, store, disclose, and protect your Personal Data in compliance with applicable Indian laws, including:
Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
Digital Personal Data Protection Act, 2023 (DPDP Act)
By accessing or using the Website, you agree to the terms of this Policy.
1. SCOPE
1.1 This Policy is an electronic record and does not require physical, electronic, or digital signatures.
1.2 This Policy applies to all Users of the Website, including visitors, registered users, and customers.
1.3 We reserve the right to update or modify this Policy at any time. Continued use of the Website after changes are posted constitutes acceptance of the revised Policy.
2. CONSENT
2.1 By using the Website, you provide free, informed, specific, unconditional, and unambiguous consent to the collection and processing of your Personal Data.
2.2 If you provide Personal Data relating to another individual, you confirm that you have obtained their consent.
2.3 Users who are legally incapable of entering into contracts under Indian law must not use the Website.
3. INFORMATION WE COLLECT
3.1 Personal Information
We may collect the following Personal Information:
Full name
Mobile number
Email address
Billing and delivery address
Account login credentials (if applicable)
Order, transaction, and purchase details
Communications with customer support
Note: We do not store credit or debit card details. All payments are processed through secure, RBI-compliant third-party payment gateways.
3.2 Non-Personal Information
We may collect limited technical and usage information such as:
IP address
Browser type
Device type
Operating system
Website usage statistics
Cookies and session information
This information does not identify you personally and is used only for analytics, security, and service improvement.
4. HOW WE COLLECT INFORMATION
We collect information when you:
Register or place an order on the Website
Contact us via email or phone
Subscribe to updates or communications
Interact with the Website through cookies or analytics tools
Providing Personal Information is voluntary, but certain services may not be unavailable without it.
5. USE OF INFORMATION
We use your information to:
Process and deliver orders
Provide customer support and grievance redressal
Improve Website functionality and user experience
Send transactional and service-related communications
Send promotional communications (only with consent)
Detect fraud, misuse, or security threats
Comply with legal and regulatory obligations
6. SHARING OF INFORMATION
We may share your Personal Information with:
Logistics and delivery partners
Payment gateway providers
IT service providers and hosting partners
Legal or regulatory authorities when required by law
All third parties are required to maintain confidentiality and implement appropriate data protection measures.
7. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We do not control and are not responsible for their privacy practices or content. Users are encouraged to review third-party privacy policies separately.
8. COOKIES
We use cookies to:
Improve Website performance
Understand user behavior
Remember preferences
You may manage or disable cookies through your browser settings; however, some Website features may not function properly.
9. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information, including secure servers, limited access controls, and encrypted communications.
While we strive to protect your data, no system can guarantee absolute security.
10. DATA RETENTION
Personal Information is retained only for as long as necessary to fulfill business, legal, or regulatory purposes, after which it is securely deleted or anonymized.
11. USER RIGHTS (DPDP ACT, 2023)
You have the right to:
Access your Personal Information
Correct or update inaccurate data
Withdraw consent
Request deletion of your Personal Data
File grievances
Requests may be sent to syangsdarjeeling@gmail.com.
12. MINORS
The Website is not intended for individuals below 18 years of age. We do not knowingly collect Personal Information from minors.
13. INTELLECTUAL PROPERTY
All content on the Website, including text, images, logos, designs, and graphics, is the intellectual property of Syangbo’s Living Food And Beverage Private Limited and may not be used without prior written permission.
14. CHANGES TO THIS POLICY
We reserve the right to update or modify this Policy at any time. Changes will be effective upon publication on the Website.
15. OPT-OUT
You may opt out of communications or request account deletion by contacting us at:
16. GRIEVANCE OFFICER
In compliance with the Information Technology Act, 2000 and the DPDP Act, 2023:
Grievance Officer
Company: Syangbo’s Living Food And Beverage Private Limited
Email: syangsdarjeeling@gmail.com
Phone: +91 9734097148
All grievances will be acknowledged and resolved within 7 working days.
17. CONTACT US
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
📧 syangsdarjeeling@gmail.com
📞 +91 9734097148
🌐 www.green-bee-724868.hostingersite.com